Accelerate Your Sales Pipeline with Reliable Offshore Sales Support Specialists
Free up your sales team to close more deals by adding a results-driven offshore Sales Support Specialist.
What an Offshore Sales Support Specialist Does to Boost Your Sales Operations
At TGTH, we provide experienced, offshore Sales Support Specialists who help Australian businesses increase revenue and efficiency by handling the administrative and operational tasks that slow sales teams down. Our team takes care of CRM management, lead qualification, quote preparation, follow-ups, reporting, and more—allowing your sales reps to focus on selling.
Whether you’re a fast-growing startup or a large sales-driven organisation, our Sales Support professionals integrate seamlessly with your team to ensure every lead is nurtured, every opportunity is tracked, and no deal slips through the cracks. We’re experienced with platforms like Salesforce, HubSpot, Zoho, Pipedrive, and work according to your sales process.
By outsourcing Sales Support with TGTH, you gain a flexible, high-performing extension of your sales team that helps you close more deals, faster—without the overhead.
Core Capabilities of our Sales Support
Lead generation: Identifying and qualifying potential leads through research and outreach to build a robust sales pipeline.
Customer relationship management (CRM): Maintaining and updating customer records in CRM systems to ensure accurate tracking of interactions and follow-ups.
Sales administration: Assisting with administrative tasks such as preparing sales reports, managing schedules, and coordinating meetings to support the sales team.
Product knowledge: Understanding the features and benefits of products or services to provide accurate information and support to both the sales team and customers.
Quote preparation: Creating and sending accurate sales quotes and proposals to potential clients, ensuring timely responses to inquiries.
Order processing: Managing the order fulfillment process from receipt to delivery, ensuring accurate and timely processing of customer orders.
Market research: Conducting research on market trends, competitors, and customer preferences to provide valuable insights to the sales team.
Customer support: Addressing customer inquiries and issues promptly, providing exceptional service to enhance customer satisfaction and loyalty.
Sales tracking: Monitoring sales performance metrics and providing regular updates to the sales team to assess progress against targets.
Collaboration: Working closely with sales representatives and other departments to ensure alignment on goals, strategies, and processes.
Training and onboarding: Assisting in the training of new sales team members by providing them with necessary resources and information.
Data analysis: Analyzing sales data to identify trends and opportunities for improvement, supporting strategic decision-making.
How It works
Consultation
We start by understanding your sales support needs and objectives. Our team collaborates with you to define the scope of work, including lead management, administrative tasks, and customer interaction strategies.
Tailored Recruitment
Using our extensive network, we identify and screen qualified sales support specialists who meet your specific criteria. You’ll receive a curated list of candidates, showcasing their expertise and relevant experience.
Seamless Integration
Once you select your ideal sales support specialist, we facilitate a smooth onboarding process. Our support ensures they are fully equipped to assist your sales team effectively, enhancing productivity and driving sales success.
Why Offshore Your Sales Support with TGTH?
Cut Administrative Costs Without Sacrificing Efficiency
Outsourcing with TGTH helps you save up to 70% on operational costs by offloading time-consuming sales tasks—while maintaining accuracy, speed, and professionalism that meets Australian standards.
English-Fluent, Process-Driven Sales Support Professionals
Our Sales Support staff are university-educated, fluent in English, and trained in handling the behind-the-scenes functions that keep your sales pipeline flowing. They manage documentation, CRM entries, lead coordination, and customer communication with precision.
Seamless Integration with Your Sales Workflow and Tools
We understand how important alignment is. That’s why our team integrates into your systems and culture—adapting to your CRM, communication style, and lead management process for smooth collaboration and consistent results.
Improve Sales Productivity and Lead Conversion Rates
TGTH Sales Support specialists help you stay organised and responsive. From follow-ups and lead routing to quote preparation and database management, we give your sales team more time to build relationships and close sales.
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